Dealing with a health crisis or complex diagnosis can be overwhelming. Willow Patient Advocacy works one-on-one with patients and families, helping them navigate the medical system and providing guidance as they make healthcare decisions.

SERVICES INCLUDE:

• Helping patients and families understand medical conditions

• Reviewing/explaining what providers tell patients/families

• Helping identify questions that should be asked/information that should be obtained

• Accompanying patients to appointments

• Communicating with healthcare providers

• Coordinating care appointments

• Assisting in finding specialty providers or second opinions

• Acting as a communication liaison to family members/friends

• Assisting with organization of medical information so all providers have a consistent and complete health record

• Serving as a sounding board and information resource throughout the medical process

• Providing hospital bedside advocacy

• Assisting with a patient’s transition between levels of care/living situations

• Helping establish in-home care

• Providing guidance on home modifications; recommendations and referrals

• Overall healthcare management for seniors with family living out of town

Rates for services vary. Please contact us to learn more